Legal notice

Regulations of the no-limited.cc online store

  1. General provisions
  2. Rules for registration in the Online Store
  3. Ordering Procedure
  4. Methods and terms of payment for the Product
  5. Cost and terms of delivery of the Product
  6. Order Fulfillment
  7. Rules for submitting complaints
  8. Other rights and obligations of the parties to the Sales Agreement
  9. Right of withdrawal
  10. Personal data protection rules
  11. Final provisions

1. GENERAL PROVISIONS

  1. The owner of the online store available at no-limited.pl, hereinafter referred to as the "Online Store", is Damian Demkowicz, conducting business activity under the name No Limited Sp. z o. o. with its registered office in Sokołów, ul. Kąty Trzebuskie 219, 36-050 Sokołów, NIP: 5170444856

The Seller can be contacted via e-mail: biuro@no-limited.pl, or by telephone: +48 666 133 799.

  1. These Regulations are addressed to both consumers and entrepreneurs using the Online Store.
  1. The Service Provider is the controller of personal data processed in connection with the implementation of these Terms and Conditions. Personal data is processed for the purposes, within the scope, and based on the principles specified in the Online Store Terms and Conditions. Providing personal data is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect, update, and correct it.
  1. Definitions:
    • WORKING DAY – one day from Monday to Friday, excluding public holidays.
    • ORDER FORM – Electronic Service, an interactive form available in the Online Store enabling the placement of an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
    • CUSTOMER – a natural person, legal person or organizational unit without legal personality but with the capacity to perform legal acts, who places an Order in the Online Store under the terms and conditions specified in these regulations.
    • NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users who use it to automatically receive the content of subsequent editions of the newsletter containing information about the Products in the Online Store.
    • PRODUCT – a movable item presented in the Online Store to which the Sales Agreement applies.
    • REGULATIONS – these regulations of the online store. These regulations are the regulations referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended).
    • ONLINE STORE (STORE) – an online service available at www.no-limited.pl, through which the Customer can place an Order.
    • SELLER; SERVICE PROVIDER – Damian Demkowicz, conducting business activity under the name No Limited Sp. z o. o. with its registered office in Sokołów at ul. Kąty Trzebuskie 219, 36-050 Sokołów, NIP: 5170444856
    • SALES AGREEMENT – a sales agreement for Products within the meaning of the Civil Code, concluded between the Service Provider and the Customer, using the online Store website
    • ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
    • SERVICE PROVIDER – an entity providing sales services via the Online Store under the terms and conditions set out in these Regulations.
    • CONSUMER RIGHTS ACT, ACT – Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended)
    • ORDER – a declaration of will of the Customer clearly specifying the type and quantity of Goods, directly aimed at concluding a Sales Agreement.
  1. ONLINE STORE REGISTRATION RULES
  1. The registration process is used to create a Customer Account. To do this, you must complete three steps.
    • Complete the Registration Form, which requires providing an active email address, setting a login and password.
    • Clicking the "Create an account" button
    • Confirm your willingness to create an Account by clicking the automatically sent confirmation link. The link will be sent to the email address provided during the registration process.
  1. The Customer Account is available to registered Users after entering their email address and password. The account allows them to order goods, track order status, change and edit personal data, and more.
  1. Registration is voluntary and free of charge.
  1. The Customer may terminate use of the Account at any time. Account deletion takes place after sending an appropriate request to the Service Provider. This can be done via email at biuro@no-limited.pl.
  1. The service provider may terminate the contract for the provision of services by electronic means if:
    • The Customer has not logged into the Account or placed an order within 12 months of the last activity.
    • the purpose of registration or the method of using the services is obviously contrary to the principles and purpose of the Online Store
    • the Client's activity is contrary to applicable moral norms, incites violence or committing a crime, or violates the rights of third parties
    • received official notification of the unlawful nature of the data provided or the activities related to it
    • has obtained reliable information about the unlawful nature of the data provided or the activity related to it and has previously notified the Customer of the intention to prevent access to the Account
    • The customer sends unsolicited commercial information
    • The Client grossly or persistently violates the provisions of the Regulations
    • the address details provided by the Customer raise objectively justified doubts as to their correctness or truthfulness, and these doubts could not be resolved by telephone or e-mail ( objectively justified doubts referred to in paragraph 9 letter g. should be understood in particular as providing a non-existent town, providing the name of a non-existent street in a given town, providing fictitious data as the name of the recipient )
  1. In the event of termination of the electronic services agreement by the Service Provider, an appropriate notice will be sent to the email address provided by the Customer during the registration process. If the termination was by the Service Provider, re-registration is possible upon obtaining the Service Provider's consent.
  1. Termination of the agreement for the provision of electronic services results in the permanent deletion of the Account. The notice period for termination in the cases indicated in paragraphs 7 and 9 is 14 days.

3. ORDERING PROCEDURE

  1. When placing an order, the Customer completes the Order Form by providing correct contact details, including the exact address to which the Goods are to be sent, as well as the telephone number and e-mail address.
  1. If the provided data is incomplete, the Service Provider will contact the Customer. If contact with the Customer is impossible, the Seller reserves the right to cancel the Order.
  1. When placing an order, the customer may express the wish to receive a fiscal receipt or a VAT invoice, which may be attached to the shipment or sent electronically to the e-mail address provided.
  1. When placing an order, the Customer may consent to the inclusion of personal data in the Online Store's database for processing in connection with the Order. If consent is granted, the Customer has the right to view, correct, and request deletion of their data.
  1. After placing an order, the customer will receive an automatic response from the store confirming receipt of the order. The customer will also be kept up to date on the order status via email.
  1. The start time of order processing is the moment the payment is credited to the bank account specified in the order confirmation in the case of payment by bank transfer, or the moment the order is placed in the case of payment by card or by selecting the "cash on delivery" option.

4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

  1. The customer can choose the following payment methods:
    1. Payment in advance:
  • By credit card within 7 days of concluding the Sales Agreement. Credit cards accepted by the Service Provider are Visa and Master Card.
  • By bank transfer within 7 days of purchase via:
  1. payment to a bank account provided via PayU
  2. via the store's bank account (sent in the order confirmation message)
  3. Payments in the form of any bank or postal transfer
    1. Payment on delivery:
  • Cash on delivery – the courier of Poczta Polska or a courier company, when delivering the parcel, collects the amount that was approved when placing the order
  1. COST AND CONDITIONS OF PRODUCT DELIVERY
  1. The product is delivered to the Customer by courier.
  1. Upon receipt, the customer should check the condition of the shipment. If the shipment is damaged or destroyed during transport, a damage report should be completed in the presence of a Polish Post employee or courier, including the date and time of delivery, the names and surnames of the people who checked the shipment, its contents, and the condition in which it arrived.
  1. The method of shipment and its costs do not bind the buyer whose registered office or place of residence is outside the territory of the Republic of Poland.

6. ORDER PROCESSING

  1. Order processing time: 5 days from the date of receipt of payment
  2. If the Buyer has chosen to pay for the order in advance, the Seller will start processing the order after it has been paid.
  3. Orders are shipped worldwide
  4. The following delivery methods are available in the Store:
    1. via courier;

7. RULES FOR SUBMITTING COMPLAINTS

  1. Complaints should be submitted to the Service Provider via email or by using the appropriate functionality of the Online Store website. Before shipping the goods, the Customer should contact the Service Provider to arrange a date for the courier to pick up the shipment.
  1. Complaint documents should include a copy of the proof of purchase, a completed complaint/return form, and a warranty card if the Customer intends to exercise warranty rights. The Product being complained about should also be accompanied by a description of the damage, including the circumstances in which the defect occurred.
  1. The returned goods must have all their original accessories and original packaging, ensuring safe transport. Substitute packaging is permitted, but it must ensure adequate protection during transport.
  1. The Service Provider will review the complaint within 14 days of its submission. If the complaint is resolved in favor of the Customer, the Service Provider will repair or replace the faulty product with a new, full-value product, or refund the value of the purchased product.
  1. If the goods are non-conforming, the Customer may request that they be brought into conformity with the contract through free repair or replacement, unless repair or replacement is impossible or requires excessive costs. When assessing whether the costs are excessive, the value of the goods in conformity with the contract and the type and degree of the non-conformity are taken into account. ( Act of 27 July 2002 on specific terms and conditions of consumer sales and amending the Civil Code )
  1. The Customer may conduct the Warranty complaint procedure through the Seller.
  1. The Customer loses their rights if they do not notify the Seller within two months of discovering the Product's nonconformity with the Sales Agreement. To meet the deadline, it is sufficient to send the notification before its expiry.

8. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES TO THE SALES AGREEMENT

  1. If the Product ordered by the Customer is not available in the Online Store, the Service Provider may, within thirty days of concluding the contract, withdraw from the contract and return the entire amount received from the Customer.
  1. The purchased Product is accompanied by: proof of purchase (invoice or receipt) and a manufacturer's or distributor's warranty card – if the manufacturer or distributor provides a warranty, valid in Poland. A warranty card without proof of purchase is invalid. In the event of loss or destruction, the buyer should immediately contact the Online Store to obtain a replacement proof of purchase. The warranty period for each product is listed in its description on the Store's website. Detailed warranty terms are specified in the warranty form issued by the guarantor. Most products have warranties that are fulfilled directly by authorized manufacturer service centers.

9. RIGHT OF WITHDRAWAL FROM THE CONTRACT

  1. A Customer who has entered into a distance contract has the right to withdraw from the contract without giving any reason by submitting a written declaration within 14 days (legal basis: Act of 30 May 2014 on Consumer Rights, Article 27 or Article 38). This deadline is absolute and runs from the date of delivery of the item, or, if the contract concerns the provision of a service, from the date of its conclusion. To meet this deadline, it is sufficient to send the declaration to the Service Provider's address before its expiry.
  1. In the event of withdrawal from a distance contract, the contract is deemed null and void. Whatever the parties have provided is returned unchanged, unless the change was necessary within the scope of ordinary management.
  1. The return should be made immediately, no later than 14 days. Purchased goods should be returned to the Service Provider's address.

10 PERSONAL DATA PROTECTION PRINCIPLES

  1. The administrator of the databases of personal data provided by Customers of the Online Store is the Service Provider.
  1. Personal data is used to fulfill sales contracts and may therefore be transferred to entities responsible for delivering purchased goods to the customer and, in the case of installment purchases, to credit institutions. Customers have the right to access and correct their data. Data is provided voluntarily.
  1. The Customer may change the data entered when creating the Account at any time within the available options.

11. FINAL PROVISIONS

  1. The Regulations come into force on 05/05/2016
  1. Customers who have an Account in the Online Store will be informed about changes to the Regulations via e-mail.
  1. If the Customer does not accept the Terms and Conditions, especially after changes have been made, purchases in the Online Store will not be possible. Customers who do not accept the changes to the Terms and Conditions have the right to delete their account at any time.
  1. Orders placed by Customers before the amendments to the Regulations come into force will be fulfilled in accordance with the existing provisions of the Regulations.
  1. In matters not regulated by these Regulations, the provisions of the Act of 2 March 2000 on the protection of certain consumer rights and on liability for damage caused by a dangerous product (Journal of Laws of 2000, No. 22, item 271, as amended), the Act of 27 July 2002 on specific terms and conditions of consumer sales and amending the Civil Code (Journal of Laws of 2002, No. 141, item 1176, as amended), the Act of 23 April 1964 - Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended) shall apply.
  1. Disputes arising from the application of these Regulations and in connection with the execution of contracts concluded between the Store and Customers will be considered by the competent court in accordance with the provisions on property and local jurisdiction in accordance with  the Act of 17 November 1964, the Code of Civil Procedure (Journal of Laws No. 43, item 296, as amended).